What Our Legal Notice Covers
Our Legal notice explains the conditions attached to account creation, identity checks, wallet activity and access to the lobby. You must provide accurate account details and keep your login credentials private; we may pause access while a security or payment check is completed. DANA, OVO, GoPay
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and QRIS records are matched to the account details supplied during a transaction, while bank transfer and virtual account entries may be checked against the reference shown in your cashier path. Access depends on local law, and a policy request should include your registered phone number,
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the relevant transaction reference and a clear description of the issue. We can amend wording when rules or operating processes change, with the current text shown on this page. If a condition is unclear, contact us before opening an account or submitting a wallet request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.